Unconditional, 100% Work Satisfaction Guarantee

If you have a problem or complaint about us or our work at anytime during on-site work for you and it is not resolved to your satisfaction before we leave site we will give you one free day of labour off work done for you or $1000 off your product purchase.

Unconditional, 100% Product Satisfaction Guarantee

If you have a problem or complaint about us or our products at anytime and it is not resolved to your satisfaction within 2 normal business days we will give you one $1000 off your product purchase.

Be on time

We will arrive at your premises at the agreed time. If for some reason we are delayed we will phone you. If we don’t, the first hour is FREE or you we will give you $500 off your product purchase.

Deliver your products on time

We will tell you when your product should arrive at your premises. If the product doesn’t arrive on time we will refund any transport costs charged through AND deduct $500 from your purchase.

Source the Right Product

We pride ourselves on hydraulics system design and getting the right hydraulic components installed in your systems and applications - AND give you the best duty and service cycles married with your budgeting constraints. If we get it wrong, we’ll replace and fit the correct component FREE AND deduct the value of the work done to refit the component and the costs of the component from your purchase.

Do it right

Our people are the best in their field and are highly qualified. We will do the job properly. In the unlikely event of a problem we will come back immediately and fix it FREE AND deduct the value of the work done to refit the component and the costs of the component from your purchase.

Clean up

We promise to clean up and leave your place & equipment spotless. If we leave a mess the first two hours are FREE AND we’ll deduct $500 from your purchase.

Your No Risk Fail Safe

In the unlikely event that we are unable to resolve your hydraulics issues we will assist you with moving all information that we have to another service provider of your choice.